About
Built for the product person juggling 11 inboxes.
Loopwise started with a spreadsheet. One of our founders ran product at a 40-person SaaS company and kept a tab open with every feature request, color-coded by who was asking. Every Monday it took three hours to clean up. Most weeks, half the customers who asked for something never heard back when it shipped.
That spreadsheet is now a product. Loopwise is the tool we wished we had: a single inbox for feedback from every channel, ranked by the revenue of the customers asking, with automatic emails when something ships.
Belief
Customers know more than analysts
The signal is already in your support inbox and sales calls. Loopwise just makes it easy to capture and act on.
Belief
Revenue is the priority signal
Voting boards reward the loudest. We weight every request by the MRR of who's asking.
Belief
Closing the loop is the unlock
Telling a customer their idea shipped is the highest-leverage retention activity in SaaS.
Who's building this
Loopwise is a small, focused team. We've shipped product at companies like Stripe, Linear, Intercom, and Figma. We're based remotely across the US and EU. We write our own code, support our own customers, and answer email ourselves.
If you want to chat about your roadmap process, send us a note at founders@loopwise.io.